Neo Labs

Security

Last updated: 4/1/2025

Our Security Commitment

At Neo Labs, we take security seriously. We are committed to protecting your data and maintaining the highest standards of security across our platform. Our security practices are regularly reviewed and updated to address emerging threats and industry best practices.

Data Protection

We implement comprehensive data protection measures:

  • End-to-end encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery procedures
  • Compliance with international data protection standards

Infrastructure Security

Our infrastructure is built with security in mind:

  • Cloud-based infrastructure with enterprise-grade security
  • Regular system updates and patch management
  • Network security and firewall protection
  • DDoS protection and mitigation
  • 24/7 security monitoring and incident response

Access Control

We maintain strict access control policies:

  • Multi-factor authentication for all accounts
  • Role-based access control (RBAC)
  • Regular access reviews and audits
  • Secure password policies and management
  • Session management and timeout controls

Compliance

Our security practices align with industry standards:

  • GDPR compliance for European data
  • CCPA compliance for California residents
  • ISO 27001 security standards
  • SOC 2 Type II certification
  • Regular third-party security assessments

Incident Response

We maintain a robust incident response program:

  • 24/7 security monitoring and alerting
  • Dedicated incident response team
  • Regular incident response drills
  • Clear communication protocols
  • Post-incident analysis and improvement

Security Reporting

We encourage responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to our security team at:

contact@neo-labs.ai

Updates to Security Practices

We regularly review and update our security practices to address new threats and maintain the highest standards of security. Any significant changes to our security practices will be communicated to our users through appropriate channels.

Contact Us

If you have any questions about our security practices, please contact us at:

contact@neo-labs.ai

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