Neo Labs

Privacy Policy

Last updated: 4/1/2025

1. Introduction

At Neo Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI services and website.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our AI services
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and contact information
  • Email address
  • Company information
  • Usage data and preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and improving our services
  • Processing your transactions
  • Sending you important updates and notifications
  • Responding to your requests and support inquiries
  • Analyzing and improving our website performance
  • Protecting against fraud and unauthorized access

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Business partners with your consent
  • Law enforcement when required by law

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

contact@neo-labs.ai

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

“Personal Data” means any information relating to an identified or identifiable natural person.