Compliance

Our Compliance Commitment

As an EU-based company, Neo Labs is committed to maintaining the highest standards of compliance with European Union regulations and international data protection standards. We regularly review and update our compliance practices to ensure we meet all legal requirements.

Cookie Policy

We use different types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. These cookies collect information about:

• Pages visited
• Time spent on pages
• User interactions
• Browser type and version
• Device information

Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for individual users.

Cookie Management

You can manage your cookie preferences at any time by:

• Using our cookie consent banner
• Adjusting your browser settings
• Clearing your browser cookies

GDPR Compliance

We fully comply with the General Data Protection Regulation (GDPR) requirements:

Data Processing Principles

• Lawful, fair, and transparent processing
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

Data Subject Rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making
• Right to withdraw consent

Data Processing Agreements

We maintain standard contractual clauses (SCCs) for international data transfers and data processing agreements with our clients and service providers, ensuring compliance with:

• Article 28 GDPR requirements
• EU Standard Contractual Clauses
• International data transfer mechanisms
• Third-country data transfers

AI Act Compliance

As an AI company, we adhere to the EU AI Act requirements:

• Risk-based classification of AI systems
• Transparency and explainability
• Human oversight and control
• Accuracy and robustness
• Documentation and record-keeping
• Conformity assessment procedures

Data Security Measures

We implement comprehensive security measures to protect your data:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Data backup and disaster recovery procedures
• Employee security training and awareness
• Incident response and breach notification procedures

Contact Our DPO

For any questions about our compliance practices or to exercise your data protection rights, please contact our Data Protection Officer:

Updates to Compliance

We regularly review and update our compliance practices to ensure we meet all legal requirements. Any significant changes to our compliance practices will be communicated to our users through appropriate channels.